At Indoor Golf Ocean, we are committed to delivering your order safely, quickly, and with care. Please review our shipping policy below.
Shipping Coverage
We currently ship to addresses within the United States only.
Shipping Costs
We provide free shipping on all orders—no minimum purchase required.
Order Processing and Shipping
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Handling Time: Orders are processed within 1–2 business days (Monday–Friday).
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Shipping Time: In-stock items typically ship within 3–5 business days. Some larger items or custom orders may take longer; you will be notified if there is a delay.
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Carriers: We use FedEx Ground and other reliable carriers to deliver your order safely. Some items may ship via freight carriers; any special delivery instructions will be communicated.
Order Confirmation and Tracking
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After placing your order, you will receive an order confirmation email.
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Once your order ships, you will receive a tracking number via email.
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If you do not receive tracking details within 6 business days, please contact us at sales@indoorgolfocean.com.
Inspecting Your Delivery
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Please inspect your items upon delivery for any visible damage.
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Note any damage on the delivery receipt before signing.
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Report any missing or damaged items within 48 hours so we can resolve the issue promptly.
Lost or Damaged Shipments
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In the rare event your order is lost or arrives damaged, contact us immediately at sales@indoorgolfocean.com.
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We will replace damaged or missing items at no additional cost and provide guidance for returns if necessary.
