Privacy Policy

Last updated: February 20, 2026

This Privacy Policy explains how Indoor Golf Ocean (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use indoorgolfocean.com (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or others whose information we collect.

By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we do, we will post the updated policy on this page and revise the “Last updated” date accordingly.

How We Collect and Use Personal Information

We collect personal information from various sources depending on how you interact with our Site and Services. This information helps us operate our business, fulfill orders, communicate with you, comply with legal obligations, and protect our rights and customers.

Personal Information We Collect

Information You Provide Directly

You may provide personal information when you:

• Place an order or create an account

• Contact customer support

• Subscribe to marketing communications

This may include:

• Name, billing and shipping address

• Email address and phone number

• Order and payment confirmation details

• Account login information

• Communications with our support team

Providing certain information may be required to access specific features of our Services.

Information Collected Automatically (Cookies & Usage Data)

When you visit our Site, we automatically collect certain information using cookies and similar technologies, including:

• IP address

• Browser and device information

• Pages viewed and interactions with the Site

• Shopping and browsing behavior

This data helps us improve performance, functionality, and user experience.

Information from Third Parties

We may receive personal information from third-party partners, such as:

• Shopify, which powers our online store

• Payment processors that securely handle transactions

• Marketing and analytics providers

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to:

Provide Products and Services

• Process payments and fulfill orders

• Manage accounts and transactions

• Arrange shipping, returns, and exchanges

Marketing & Advertising

• Send promotional emails or SMS messages (where permitted)

• Display relevant advertisements and offers

Security & Fraud Prevention

• Detect and prevent fraudulent or unauthorized activity

• Protect accounts and transactions

Customer Support & Communication

• Respond to inquiries

• Improve our Services and customer experience

Cookies

We use cookies to operate and enhance our Site, remember preferences, analyze traffic, and support marketing efforts. You may adjust your browser settings to refuse or remove cookies; however, this may affect site functionality.

How We Share Personal Information

We may share your personal information in the following situations:

• With service providers who assist with payments, shipping, analytics, IT support, and customer service

• With marketing and business partners to provide Services or promotions

• When required by law, legal process, or to protect our rights

• In connection with a business transaction such as a merger or acquisition

We do not sell sensitive personal information or use it to infer personal characteristics.

User-Generated Content

If you submit reviews or other content publicly on our Site, that information may be visible to others. We are not responsible for how third parties use information you choose to make public.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

Data Security & Retention

We take reasonable measures to protect your personal information, but no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Your Rights & Choices

Depending on your location, you may have rights to:

• Access your personal information

• Request correction or deletion

• Request data portability

• Opt out of targeted advertising or data sharing

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

International Users

Your personal information may be processed outside your country of residence, including in the United States. Where required, we rely on lawful data transfer mechanisms such as Standard Contractual Clauses.

SMS Marketing

If you opt in to SMS communications, we may send order updates, reminders, promotional messages, and review requests. Consent data is used solely to operate our messaging program and is not sold or shared beyond our messaging partners. You may opt out at any time.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: sales@indoorgolfocean.com